At Grace & Ember Wellness Spa, your privacy matters to us. This policy explains what information we collect when you visit our website (graceandember.com), how we use it, and your rights.
Information We Collect
When you use our website or book an appointment, we may collect:
- Contact details you provide (name, email, phone number)
- Appointment and booking information
- Technical data such as your IP address, browser type, and device (collected automatically)
- Any information you voluntarily share through contact forms or communications
How We Use Your Information
We use the information we collect to:
- Confirm and manage your bookings
- Communicate with you about appointments, updates, or promotions (only with your consent)
- Improve our website and services
- Meet legal and regulatory obligations
Sharing Your Information
We do not sell your personal information. We may share it with:
- Our booking platform (Boulevard) to process your appointments
- Service providers who support our website operations, under confidentiality agreements
- Authorities, if required by law
Data Retention
We retain your information only as long as necessary to provide our services and meet legal obligations. Booking records are kept in line with standard business practices.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Ask us to correct or delete your information
- Opt out of marketing communications at any time
To exercise any of these rights, contact us at hello@graceandember.com.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
Updates to This Policy
We may update this Privacy Policy from time to time. The most current version will always be available on our website, with the effective date noted above.
Contact Us
Questions? Reach us at grace.and.ember@outlook.com.